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Introductory Questions
What is PartnerConnect?
Why should I join?
Does it cost me anything to join PartnerConnect?
Can a website outside of the United States
join PartnerConnect?
I operate more than one website. Can I still
join PartnerConnect?
How do I join PartnerConnect?
Is my website eligible for PartnerConnect?
I don’t have a website. Can I still
join PartnerConnect?
What are my responsibilities upon joining
the program?
How do I change my account information?
Who is Commission Junction?
What if I am already a member of Commission
Junction, can I join PartnerConnect?
Will joining the program increase traffic
to my site?
Settings up links
How do I create links?
How do I email links to my contacts?
What technical skills do I need to have?
Where should I place the links on my site?
How often should I update my links?
Tracking, Payment and Reporting
How much will I earn?
What is a look back?
How do I track my earnings?
How often do I get paid?
Do I earn profit on y own Hotel Bookings?
Who processes orders and handles customer
service?
How will you know that the orders came from
me?
How often can I run reports?
Is my personal data secure?
What is a PID?
How will my organization get money?
Introductory
Questions
What
is PartnerConnect?
PartnerConnect
is a program that allows you to place customized links
to IHG brands and hotels on your web site or via email
to your contacts. By sharing these links on your website
or through another communication channel, visitors have
the opportunity to book hotels through your link. If an
IHG Hotel is reserved as a result of a visitor linking
directly to our website from your customized link, we
will pay you a percentage of the revenue when the visitor
completes their hotel stay.
Why should I join?
Joining the PartnerConnect program
will provide you with the ability to promote our brands,
some of the most well known in the world, from your website
or through your personal contacts - all while earning
revenue you can put towards your bottom line or contribute
back to your organization. We handle the entire reservation
process from billing to customer service. All you do is
promote our hotels on your website, generate bookings,
then collect your profit.
Does it cost me anything to join
PartnerConnect?
No!
It's absolutely free to join PartnerConnect.
Can
a website outside of the United States join PartnerConnect?
Yes. We welcome members from
anywhere in the world. IHG has the ability to pay out
earnings in multiple different currencies (AUD, CAD, CHF,
DKK, EUR, GBP, HKD, JPY, YEN, NOK, NZD, PHP, SAR, SEK,
SGD, USD & ZAR).
I operate more than one website.
Can I still join PartnerConnect?
Yes.
You can have multiple sites as part of the PartnerConnect
program. You can have one account with us that will include
all of your sites. You will be given one Customer ID (CID)
and each separate site will have its own unique PID. PID
refers to your Commission Junction publisher Web site
ID. This is necessary to create your unique URL so bookings
can be tracked back to your account. You can track the
progress of each of your sites separately and be paid
with one monthly check.
How do I join PartnerConnect?
Simply complete the PartnerConnect
application process which can be found by visiting our
Getting Started Checklist
After your application is submitted, we will contact you
to let you know if you've been accepted as a Partner,
and we will provide you with information on how to get
started.
Is
my website eligible for PartnerConnect?
Travel web sites, organizations,
fundraisers and small businesses are just a few of the
many examples of our current partners. IHG partners with
many types of additional sites and anyone may submit an
application, but we do reserve the right to refuse membership
to a site or revoke a site's membership at any time if
we deem that it contains objectionable material.
I
don’t have a website. Can I still join PartnerConnect?
Absolutely! You can
join without a website and pull customized links that
you can then email to your contacts (in lieu of placing
them on your website). You will be asked to provide a
website when you complete the application, but if you
do not have an actual website then you may list the website
of your email provider (e.g. www.google.com).
What are my responsibilities upon joining the program?
We will provide you
with the tools and support you need to maximize sales
through your site or through your customized links. You
are responsible for implementing your links correctly
and testing the links to make sure that bookings are tracked
properly. You can not alter links by removing any parameters
that are in your customized links.
How do I change my account information?
Once you have been accepted,
you will be given access to Commission Junction’s website:
www.cj.com, where your
account information can be modified.
Who is Commission Junction?
We’ve partnered with Commission
Junction to provide you with trusted third-party tracking,
real-time reporting, and monthly commission checks. With
Commission Junction you will be able to access reports
to analyze the performance of your site so that you can
optimize IHG’s hotel links and increase your earnings!
What if I am already a member of Commission Junction,
can I join PartnerConnect?
YES!
If you are already a member of Commission Junction, you
will already have access to PartnerConnect. Simply log
in to our existing
partners page, and get enhanced tools for your program
direct from PartnerConnect.
Will joining the program increase
traffic to my site?
PartnerConnect
is a revenue-sharing program. It is not designed to help
you increase traffic to your site; however, it enhances
your site with content, so your user return rate may be
higher.
Settings
up links
How
do I create links?
Once
you have been accepted into the program, visit the Create
Links and Banners section of PartnerConnect. Simply
use the automatic tag generator to easily create html
coded links and paste into your web site or send to your
contacts.
How do I email links to my contacts?
Once
you have been accepted into the program, visit the Create
Links and Banners section of PartnerConnect. Simply
use the automatic tag generator to easily create html
coded links. Copy the code into the body of an email and
send to your contacts. It’s that easy!
What technical skills do I need to have?
You will need to be able to copy
and paste html code and place it accurately within the
code of a web page or within an email. IHG also provides
handy guides in our Tools
section to walk you through the process.
Where
should I place the links on my site?
You
should place links where they are easy for your site visitors
to find, such as your homepage. Some areas you may want
to place your links include your home page, your navigation
bar, and any other high traffic areas. If you place the
links in an easily accessible location on your site, your
visitors will be more likely to book a hotel room.
How often should I update my links?
We
frequently post new links and banners for seasonal promotions
and offers, so we encourage you to visit the PartnerConnect
Tools
site to view new links, banners, and offers.>
Tracking, Payment and Reporting
How
much will I earn?
You
will earn a minimum of 3% of the total hotel bookings
that are generated from your website with increased earnings
opportunities based on volume and incentives run through
PartnerConnect. Our average booking is over $260 USD which
means an opportunity of at least $7.50 per booking back
to you! A booking is considered complete after a guest
has completed their stay and checked out of one of our
hotels. We can't predict how much you will earn from PartnerConnect
because we don't know how much traffic and bookings you
will generate to our brands and properties. However, there
is no limit on how much you can earn - the more hotel
bookings you refer from customized links, the more you
earn!
What
is a look back?
A
look back refers to a cookie that is placed on the end
user browser. Our look back period is 30 days, so anyone
that visits a PartnerConnect link from your site within
a 30 day period and books within that period, you get
credit for that booking.
How
do I track my earnings?
Through
Commission Junction, you
can access reports, updated daily, that provide information
on impressions, click-throughs, consumed bookings, and
commissions earned. You can learn more about how to use
these reports in the Tools
section of PartnerConnect.
How often do I get paid?
We will send you a check for a percentage
of the sales you referred to our site every month. A check
will be issued to you within approximately 60 days after
the last day of the month. Checks will be issued for a
minimum of $100. If you signed up for direct deposit,
the minimum payout is $50. For totals below these thresholds,
we will carry over your earnings total until you reach
the appropriate threshold. Earnings will then be distributed
at the relevant monthly payout date.
Do I earn profit on my own Hotel
Bookings?
Yes. When you reserve and stay at
our hotel through your customized link, you earn the same
profits on your stay that you would from a referrals stay.
Who processes orders and handles
customer service?
We handle the booking process and
IHG customer service for the customers that you refer.
All you have to do is place links on your site. For additional
questions regarding PartnerConnect, please contact affiliates@ihg.com.
For questions regarding Commission Junction, please refer
to the ‘Contact Us’ button on Commission
Junction.
How will you know that the
orders came from me?
All
links from your site to our site contain a unique identifier
so that every time a user comes to us via your customized
link, we know to credit you when a hotel booking is made.
If you attempt to alter the links that you pull from your
Commission Junction account or from the PartnerConnect
site in any way, your tracking will be lost, resulting
in lost profits to you.
How often can I run reports?
Reports are available 24 hours a
day by logging into Commission
Junction. For an easy step by step process for reporting,
please visit the PartnerConnect Tools
page.
Is
my personal data secure?
InterContinental
Hotels Group websites are all TRUSTe™ certified
to ensure privacy on the booking and reservation processes.
Please refer to Commission Junction for their complete
privacy
policy.
What is a PID?
PID
refers to your Commission Junction publisher Web site
ID. This is necessary to create your unique URL so bookings
can be tracked back to your account.
How will my organization get money?
If you are joining
ParterConnect to raise money for an organization, then
you will be responsible for providing the funds you earn
through ParterConnect back to the organization. We will
send the check directly to the address you provide when
you sign up for our program through Commission
Junction.
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